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Shipping & Delivery Policy
Transit, Handling & Order Cut-off Time:
- Order Handling/Processing Time: 2 – 3 business days (Monday – Friday).
- Transit/Shipping Time: 5 – 10 business days (Monday – Friday).
- Order Cut-off Time: 5:00 PM (EST) – Eastern Standard Time.
Shipping Destination: We currently only ship to the United States.
Shipping Cost: We are proud to offer 100% Free Shipping on all orders across our store, with no minimum purchase required.
Delays & Tracking: While we do our best to ensure your package arrives on time, occasional delays may occur due to circumstances beyond our control (such as extreme weather or postal service delays). Once your order ships, you will receive a tracking number via email to monitor its progress. If your package experiences an unusual delay, please reach out to us at support@petluvly.com, and we will resolve it for you.